Phi Clinic Malaysia (“Phi Clinic”, “we”, “us”, or “our”) is committed to protecting the privacy and confidentiality of individuals’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information obtained through our website and other channels.

1. Collection of Personal Information

We may collect personal information directly from individuals when they interact with us, including but not limited to:

• Contact information (such as name, email address, phone number)

• Demographic information (such as age, gender, location)

• Medical information (such as medical history, treatment preferences)

• Payment information (such as credit card details)

We may also collect personal information automatically through the use of cookies and other tracking technologies when individuals visit our website.

2. Use of Personal Information

We may use personal information for the following purposes:

• Providing products and services requested by individuals

• Communicating with individuals about appointments, treatments, and other related matters

• Processing payments and fulfilling orders

• Personalising the user experience on our website

• Conducting research and analysis to improve our products and services

• Complying with legal and regulatory requirements

3. Disclosure of Personal Information

We may disclose personal information to third parties in the following circumstances:

• Service Providers: We may share personal information with third-party service providers who assist us in operating our business and providing services to individuals.

• Legal Compliance: We may disclose personal information when required by law or in response to lawful requests by public authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the acquiring entity.

4. Data Security

We take reasonable precautions to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Your Rights

Individuals may have certain rights regarding their personal information, including the right to access, correct, or delete their information. To exercise these rights, individuals may contact us using the contact information provided below.

7. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify individuals of any material changes by posting the updated Privacy Policy on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding personal information, please contact us at:

Phi Clinic Malaysia
Address: GF, Wisma Bangsar 8, 3A, Lorong Maarof, Bangsar, 59000 Kuala Lumpur, Wilayah Persekutuan, Malaysia
Email: phiclinicmalaysia@gmail.com
Phone: +6012 241 2539

Effective Date: 1 April 2024

By using our website or providing personal information to us, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.